The location was fantastic, as it is within a major shopping area and had good transport links. We found the staff were very helpful and made us feel welcome. The food court downstairs was awesome, especially the kaiten zushi restaurant with the robot train serving us. Though it's an older hotel, it was well-maintained and had the convenience of a coin laundry right near our room. We stayed in a Japanese style room, which was spacious and had a lot of storage available. It was excellent value, with the bonus of a toilet and separate bathroom. We would definitely stay here again.
Sally
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The family room was very comfortable for 4 adults. Had separate dining/living room area.
Kok
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The convenience of the location, the cleanliness of the bathroom everyday and the fact that I can leave things at the front desk for people to come and pick up.
Eli
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Location is in front of the shopping centre It's about 8 min walking from JR or by bus (100 yen) Breakfast is good and has a variety (japanese and western) French toast is good
Giffen
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The manager let me stay in a suite room without any extra fee, after complaining the bed stain on our first room. The hotel is next to the train station. Easy access to all.
Hana
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Great location in the heart of Niigata's Bandai area. Plenty of shops, bars and restaurants all on the hotel doorstep
Hamish
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Very attentive to the request
Hean
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Staff are polite
Aries
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price and location is good
Seo
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In the city and easy to access. Breakfast buffet is nice.
Abdurrahman
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